Support

Something not working, or a question we have not answered here? Write to [email protected] and a real person will get back to you. It helps if you tell us your phone number or Apple sign-in and what you were trying to do.

Managing your subscription

On iPhone, your subscription is billed through your Apple account. To change or cancel it, open the Settings app, tap your name, then Subscriptions, and choose Origami. If you subscribed on the web, manage it from the billing email you were sent. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.

Restoring a purchase

Changed phones, or reinstalled the app? Open Origami, go to Settings, and tap Restore Purchases. Your membership is tied to your Apple account, so it comes straight back. If it does not, write to us and we will sort it.

Deleting your account and data

You can delete your account, and everything we hold, from Settings inside the app. It is permanent, and it removes your plans, chat history, and your Origami identity. If you would rather we did it for you, email [email protected].

Privacy requests

To access, export, correct, or delete the data we hold about you, see the Privacy page, or write to [email protected]. The Terms of use cover the rest of how Origami works.